Resort Initiatives
This winter, Brian Head Resort has chosen to focus on three core initiatives: Safety, Knowledge, and Presentation. We’re dedicated to elevating the experience for both our guests and team members—and we need your help to bring this vision to life!
Safety
Hazard Reporting
If you feel like your work conditions are not safe, please report them using the anonymous reporting QR code flyers posted in team member areas.
Annual Safety Training
Each year team members will undergo a general Safety Training. Please contact your manager if you have not done your safety training yet! Click HERE to view the training topics.
Injury Reporting
If injured, team members should inform their manager and fill out a First Report of Injury (FROI), even for minor injuries.
Code of Safe Practices
Brian Head Resort is committed to maintaining a safe and healthy work environment, and safety starts with you!
Reimbursements
Team members can receive a $40 reimbursement from the Resort for a helmet or non-slip shoes, for departments that require them. Contact safety@brianhead.com for more info.
Knowledge
Team Member Knowledge Base
This guide holds essential information and FAQs aimed at empowering you to excel in your role and provide exceptional guest experiences. To maximize your familiarity with Resort details, be sure to absorb all the insights contained within this guide. (be prepared for Pop Quizzes throughout the season for a chance to win prizes!)
Daily Learning
Engage with your peers and Resort leaders, ask questions regularly, and strive to become a Brian Head Resort expert!
Brian Head Resort Website
Team members should become familiar with our website. Check it daily for any updates! You can also CLICK HERE to sign up for email updates on powder alerts, and trail openings!
Presentation
Product Presentation
The delivery of the product to the guest, whether it’s food, tickets, or lift access, will contribute greatly to the guests’ experience. So do your best and take pride in your product presentation!
Property Presentation
Keeping a clean and safe workplace will ensure job efficiency and enhance the guest experience.
Personal Presentation
Each team member should be in the appropriate uniform attire while on duty and take pride in their personal presentation. Team members in uniform are representatives of Brian Head Resort.
See the photos below for approved uniform attire