Definition: A list that has been developed to ensure Brian Head employees are knowledgeable of safe ways to perform their jobs.

Notice: The following list is not meant to be comprehensive for every possible situation but rather a set of common-sense rules that, if followed, will help to reduce accidents and promote safety in the workplace.

Employees are expected to follow these safe practices/rules and report any unsafe conditions or actions to their supervisor, Risk Manager or HR. Supervisors should insist on their employees observing and obeying all rules, regulations, and orders. This is necessary in order to keep our work environment safe for all guests and employees. Violations of these regulations may result in corrective action.

Safety Regulations: Brian Head Resort strives to provide a safe and healthy work environment. However, safety begins with YOU.

-All employees will be given frequent injury and illness prevention training.

-Anyone under the influence of drugs or intoxicating substances will not be allowed on the job.

-Any actions that may have an adverse influence on the safety or well-being of the staff are prohibited (running, jumping, horseplay, etc.)

-Work will be well planned and supervised to prevent injuries in handling material and working with equipment.

-Employees will be instructed to ensure that all guards and other protected devices are properly placed and adjusted depending on the job scope.

Helpful Tips: Brian Head Resort’s goal is ZERO accidents, and yours should be too. You are responsible for working safely. If you feel like your work conditions are not safe, please report them to your supervisor and/or HR. Brian Head Resort values our employees and wants them to be safe.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

It is every Team Member’s responsibility to report any unsafe conditions or actions, no matter how minor,  to their supervisor, HR, or Risk and Safety Manager. 

Each department will have a poster with a QR code to report near misses or concerns anonymously. The Employee Safety Training Manual also has a link to the reporting system. You can also email the Health and Safety Team at safety@brianhead.com. 

In the event of an employee or guest injury, contact the Ski Patrol Dispatcher. Should Ski Patrol be unavailable or unable to provide treatment, the department manager may direct the employee to the Cedar City WorkMed or the Cedar City hospital emergency room. Call 911 for immediate life threats. For non-emergent scenarios, before seeking medical care, employees should consult the Risk & Safety Manager for a list of approved providers.

It is essential to fully inform the department manager about the accident for documentation purposes. Complete an Employee's First Report of Injury form for all injuries, even minor injuries if you don’t plan to visit a doctor or ski patrol. Failure to report accidents promptly or visit an approved medical provider may jeopardize Workers’ Compensation Insurance coverage. Contact Patrol or the Risk & Safety Manager to obtain a First Report of Injury form. 

Definition: The Anterior Cruciate Ligament (ACL) serves as a resilient band of tissue linking the femur (thigh bone) and the tibia (shin bone).

Injury: What leads to ACL injuries?

ACL injuries often result from forward twisting falls, such as catching a ski edge during a turn, causing the knee to bend inward while twisting outward. Additionally, the "Phantom Foot Mechanism," involving a backward twisting fall, can occur when attempting to rise after a fall, recovering from an unbalanced landing, or trying to sit down post loss of control.

How to prevent ACL injuries: The cornerstone of ACL injury prevention lies in ensuring the robustness of the muscles surrounding the knee joint. Engaging in thigh and hip exercises provides crucial support to the knee ligaments. Incorporating core exercises enhances balance and stability, thereby refining posture and fostering agility. Emphasizing balance maintenance is vital, as most injuries arise from sudden changes in direction, faulty landings, or collisions.

Helpful Tips: ACL injuries are prevalent in winter and high-activity settings. If you suspect an ACL injury following an accident, consider the following indicators:

What were the circumstances of the injury?

Did you hear any distinct "pop" or "snap" sounds?

Is your knee exhibiting signs of swelling?

Does your knee feel unstable or prone to giving way?

Any of these symptoms may indicate the presence of an ACL injury.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Definition: Bloodborne pathogens encompass microorganisms, such as viruses, which are transmitted via blood.

Injury: What leads to bloodborne pathogen infections?

Bloodborne pathogens are easily transmissible through direct contact with blood, potentially causing diseases such as malaria, Hepatitis B, and Hepatitis C, among others.

How to prevent bloodborne pathogen infections:

Mitigating bloodborne pathogen infections involves the use of Personal Protective Equipment (PPE) like gloves, eye protection, masks, face shields, and gowns.

Helpful Tips: While encounters with bloodborne pathogens are rare for most employees at Brian Head Resort, it's crucial to remain vigilant. Consider the following indicators:

Is blood visibly present?

Have you had contact with another individual's blood?

Have you handled sharp objects, experienced needlesticks, or encountered open wounds contaminated with blood?

Any of these scenarios could suggest exposure to bloodborne pathogens.

If encountering bloodborne pathogens, promptly notify Ski Patrol and your manager if you're on duty. Minimize direct contact with individuals to reduce the risk of exposure to bloodborne pathogens.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Definition:

Slip: A loss of balance resulting from insufficient friction between a person's foot and the ground.

Trip: Occurs when an individual collides with an object, leading to loss of balance and a fall.

Fall: Describes the moment when a person loses balance and descends to the ground.

Injury: What contributes to slips, trips, and falls?

Slips: Factors include snow and ice, wet or greasy surfaces, spills, adverse weather conditions, unsecured rugs or mats, worn flooring, and other hazardous walking surfaces.

Trips: Obstructed views, inadequate lighting, clutter, exposed cables, open drawers, uneven surfaces, among others.

Falls: Can be caused by a variety of factors such as uneven surfaces, loose debris, lack of handrails, poor footing, or even loss of balance due to dizziness or other medical conditions.

How to prevent slips, trips, and falls?

Brian Head Resort prioritizes snow and ice removal.

Continuous monitoring of weather conditions, application of ice melt (salt), deployment of wet floor signs, and ensuring adequate lighting in walking areas.

Emphasis on proper footwear, maintaining a suitable work pace, and practicing good housekeeping.

Helpful Tips: Slip, trip, and fall incidents occur both indoors and outdoors. Weather conditions should always be considered when working outdoors, as wind, rain, and snow can heighten the risk of various accidents and injuries.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Brian Head Resort Management takes Fire Safety very seriously. Each building is equipped with multiple fire extinguishers (See safety training section on extinguishers) in easy to find, high traffic areas. Each employee is responsible for learning their locations and how to use an extinguisher as part of our annual safety training topics.

Additionally, we take proactive measures to reduce wildfire risks and safeguard buildings and properties from potential fires. Our team collaborates with local agencies to manage these risks effectively and ensure swift reporting of any wildfire incidents in the area. If you notice smoke or fire, please alert your manager or Patrol dispatch without delay.

Definition: Fire extinguishers are portable devices that discharge a jet of water, foam, gas, or other material to extinguish a fire.

Classes of Fire Extinguishers:

A - Trash, wood, paper

B - Liquids, grease

C - Electrical equipment

D - Combustible

K - Cooking Media

Fire Plan (R.A.C.E.):

RESCUE anyone in immediate danger

ALARM active fire alarm and call 911

CONTAIN flames and smoke by closing doors and windows

EXTINGUISH fire using P.A.S.S.

How To Use a Fire Extinguisher (P.A.S.S):

PULL the pin

AIM low at the base of flames

SQUEEZE the handle

Sweep side-to-side

Helpful Tips: There are multiple fire extinguishers in each building on the Brian Head Resort premises. Learn where the nearest fire extinguisher is located to ensure you are aware and educated in the event of an emergency.

Fire extinguishers should be located in plain sight, along normal paths of travel, and no more than 30 feet away from any potential fire hazards.

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives, but portable fire extinguishers have limitations.

Because fire grows and spreads rapidly, the #1 priority is for guests and employees to evacuate the premises safely.

Definition: Automatic External Defibrillator devices, commonly known as AEDs, are portable electronic devices designed to analyze the heart's rhythm and deliver an electric shock to restore normal heart rhythm in cases of sudden cardiac arrest.

In Case of Suspected Cardiac Arrest:

Activate emergency services by CALLING 911 then Ski Patrol, immediately upon recognizing signs of cardiac arrest or unconsciousness.

Designate someone to make the emergency call while others attend to the victim.

Provide clear and concise information to the emergency dispatcher, including the exact location and details of the situation.

Follow emergency medical instructions provided by the dispatcher while awaiting professional assistance.

Brian Head Resort AED Locations:

Giant Steps Lodge, lower level - across from the tech shop on the wall

Navajo Lodge, lower level - near the bathrooms, across from the tech shop on the wall

Ski Patrol First Aid Rooms - Giant Steps and Navajo areas.

Ski Patrol Shacks at the top of Chairs 2, 3, and 4.

Maintenance Shop Break Room

Helpful Tips: Automatic Defibrillator devices are strategically placed throughout Brian Head Resort to provide quick access in the event of a cardiac emergency.

Familiarize yourself with the locations of AEDs within the premises to expedite response times during emergencies.

Not sure if someone is in cardiac arrest? Check if their pulse is absent or irregular, but if you're not sure, it won't hurt to attach an AED. It will walk you through necessary steps and it will not shock someone who does not need it.

Remember, early defibrillation combined with CPR can significantly improve the chances of survival for someone experiencing sudden cardiac arrest. However, immediate activation of emergency services and initiation of CPR remain paramount in cardiac arrest situations."

Classes of Automatic Defibrillator Devices:

Basic AEDs: Designed for general public use and provide simple audio and visual prompts for operation. Anyone can use these. While CPR is typically done at the same time, no certification is needed to attach the AED if you're waiting for Patrol or Ambulance personnel to arrive. All Brian Head's AEDs are this style, designed for anyone to use.

Advanced AEDs: Equipped with additional features for trained medical personnel and more detailed analysis. Typically carried by ambulance crews.

Definition: A snowblower is a machine that clears fallen snow by blowing it to the side.

* Not all employees will use a snowblower. Make sure you are trained prior to using a snowblower.

Injury: What causes snowblower injuries?

-Snow clogging the exit chute of the machine.

-Not noticing that the impeller blades are still rotating even though the machine is off.

-The operator attempts to clean the clogged exit chute with their hands.

How can you prevent snowblower injuries?

-If your snowblower jams, turn it off and disengage the clutch.

-After shutting the machine off, allow the impeller blades to stop rotating.

-ALWAYS use a stick or broom handle to clear impacted snow.

-NEVER put your hand down the chute or around the blades.

-Keep all shields in place. DO NOT REMOVE the safety devices on the machine.

Helpful Tips: When using snowblowers, it’s important to protect yourself by following the following considerations:

-Protect yourself from carbon monoxide by starting and running gasoline-powered snowblowers outside.

-DO NOT wear loose pants, jackets, or scarves, which can get tangled in a snowblower’s moving parts.

-Wear hearing protection.

-Wait until the engine is cool before adding fuel.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Definition: Working in extreme temperatures, whether hot or cold, can overwhelm the body's natural temperature regulation mechanisms. When the body fails to adequately warm or cool itself, it can result in heat or cold stress.

At Brian Head Resort, both heat and cold stresses pose potential risks, emphasizing the importance of comprehensive employee training to mitigate these hazards effectively.

Injury: What Causes Heat and Cold Stress?

Heat stress may stem from elevated air temperatures, exposure to hot surfaces, heightened UV rays due to altitude, and strenuous physical exertion.

Cold stress can arise from frigid temperatures, biting winds, dampness, and contact with cold water.

How to Prevent Heat and Cold Stress: Preventing heat-related illnesses involves taking regular breaks in cool areas and staying hydrated by drinking ample water. Adequate ventilation in indoor workspaces, achieved through methods like air conditioning, open doors, or fans, can help mitigate heat stress.

To prevent cold-related illnesses, it's crucial to dress appropriately for the conditions. Ensuring proper coverage with gloves, face protection, boots, and insulated clothing helps maintain warmth and circulation to extremities.

Helpful Tips: Preventing heat and cold stress is a shared responsibility between supervisors and employees:

Supervisor Responsibilities:

Ensure thorough training for employees working in extreme conditions, including Lift Operations, Ski Patrol, and Ski School, Terrain Park, Parking/Transportation, Mountain Bike Park, Mountain Operations.

Assess workload and provide adequate breaks to ensure employee safety.

Confirm all employees are equipped and prepared for extreme weather conditions before commencing work.

Employee Responsibilities:

Adhere to safety training guidelines and protocols.

Complete necessary training before working in extreme weather.

Wear appropriate clothing and equipment for the job and remain prepared for weather changes.

Be cautious when removing layers in hot conditions, as sweating can lead to freezing in cold environments, potentially causing hypothermia. If experiencing symptoms, seek assistance from Ski Patrol immediately.

By working together and adhering to safety measures, we can effectively mitigate the risks associated with heat and cold stress.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Definition: Safe lifting involves maintaining proper alignment of your back, ensuring your center of balance, and utilizing the strength of your leg muscles for lifting tasks.

Injury: According to the Bureau of Labor Statistics, over 1 million workers experience back injuries annually.

What Causes Back Injuries?

Back injuries often result from poor posture or incorrect lifting techniques.

Lifting heavy objects can strain back muscles, leading to overstretching or tearing.

How to Prevent Back Injuries?

-Maintain a straight back posture during lifting activities.

-Keep the item being lifted close to your body.

-Engage your leg muscles by bending your knees rather than your waist.

-Avoid twisting motions while lifting.

-Seek assistance for heavy, awkward, or large items when needed.

Helpful Tips:

When lifting objects safely, consider the following:

-The human back is primarily designed to bear upper body weight.

-Optimal lifting posture is vertical.

-The leverage of lower back muscles is significant, with a ratio of 10:1 (e.g., 20 lbs of force can translate to 200 lbs of force).

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

The Hazard Communication Plan (HazCom) was developed as a way to ensure all employees have access to known hazard information and how to avoid or minimize exposure to hazards. This is an ongoing process that is always looking to improve. We rely on input from employees and managers to help grow!

Hazard Communication Focus:

• New online SDS catalog (mcp.sds.center)

• Development of a Health and Safety Committee

• Resort Wide Annual Safety Training Manual

• Anonymous Hazard and Near Miss reporting system

• Risk Rating and Probability System for Common Hazards

• Department-Specific Training and documentation

• Centralized location for training materials and documentation (Google Shared Drive)

Definition: Ladder safety is defined by OSHA as “a system to eliminate or reduce the possibility of falling from a ladder”.

Injury: Using ladders can lead to injuries such as falling at work, head injury, sprains/strains, etc.

To prevent injury while on a ladder, please refer to the following:

Conductive ladders will not be used for electrical work.

Must be 10 ft or more from power lines.

A minimum of two feet and one hand must be in contact with the ladder at all times.

Climber must face the ladder at all times.

Do not set up in front of doors. Must be placed on a secure footing.

Do not carry bulky or heavy items up ladders.

If power tools are being used, the ladder must be tied off at the top and bottom.

Only one person on a ladder at a time.

Helpful Tips: When using a ladder, it’s important to remember:

Only use ladders purchased by Brian Head Resort.

Ladders must be rated for industrial use.

Replacement parts used will be manufacturer-supplied.

The width between side rails will be no less than 11.5 in.

If an employee comes into contact with any equipment that does not fit the required guidelines, they are to report it to their supervisor or Human Resources immediately to ensure a replacement/repair is ordered.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Definition: Employees have the option to ski on (if their manager allows it) and off the clock.

On Duty: While skiing or riding “on the clock” or within the essential job functions of employee duties, employees agree to the following:

Must stay inbounds unless the scope of the job requires otherwise (patrol).

Must obey all posted signs/warnings and rope lines.

Must obey the “Skier Responsibility Code”.

Act as an ambassador of the Resort and ski industry as a whole.

Must take the easiest available route and is forbidden from freestyle elements unless designated by the scope of job duties.

Must wear a helmet.

Off Duty: Brian Head Resort encourages all employees to participate in winter sports and asks that the following rules be followed while off duty:

Employees CANNOT ski/ride in uniform when “off the clock”

Be an ambassador for the Resort and the industry as a whole.

Follow the “Skier Responsibility Code”

Remain in bounds or get approval for out-of-bounds advertising.

Obey all posted signs/warnings and rope lines.

Helpful Tips: Whether you’re on the clock or off the clock, it is important to follow the Skier Responsibility Code. Know the code, and set an example. The Skier Responsibility Code can be found on the last page of this training manual.

Clinics: Generally clinics are not on the clock, in the event that they are paid, skiers/riders must remain within their respective abilities.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

1. Always stay in control. You must be able to stop or avoid people or objects.

2. People ahead or downhill of you have the right-of-way. You must avoid them.

3. Stop only where you are visible from above and do not restrict traffic.

4. Look uphill and avoid others before starting downhill or entering a trail.

5. You must prevent runaway equipment.

6. Read and obey all signs, warnings, and hazard markings.

7. Keep off closed trails and out of closed areas.

8. You must know how and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.

9. Do not use lifts or terrain when impaired by alcohol or drugs.

10. If you are involved in a collision or incident, share your contact information with each other and a ski area employee.

Winter sports involve risk of serious injury or death. Your knowledge, decisions and actions contribute to your safety and that of others. If you need help understanding the Code, please ask any ski area employee.

YOUR RESPONSIBILITY CODE

Definition: A space defined by the concurrent existence of the following conditions:

Existing ventilation is insufficient to remove dangerous air contamination and/or oxygen deficiency, which may exist or develop.

Ready access of egress for the removal of a suddenly disabled employee is difficult due to the location and/or size of the opening.

Injury:

What injuries do confined spaces lead to?

Being stuck in confined spaces can lead to injuries such as Dangerous Air Contamination and oxygen deficiency causing asphyxiation.

Flammable gasses can lead to fires/explosions.

Injury from physical hazards such as slips, trips, and falls; and falling objects.

What can prevent confined space injuries?

Test the air quality before entering confined spaces.

Wear Personal Protective Equipment (PPE).

Ensure you are properly trained for working in confined spaces.

Helpful Tips: All confined spaces MUST be labled and have the appropriate signage. Very few employees at Brian Head Resort will come into contact with a confined space, but all must be aware of the following: If you see a sign that reads “KEEP OUT”, DO NOT enter the space. An effective means of communication between employees MUST be provided and used whenever the use of respiratory protective equipment is required or whenever employees inside a confined space are out of sight of other employees. All affected employees must be trained to use the communication system. The system must be tested before each use to confirm its effectiveness.

Always visit Ski Patrol for any injury that occurs while on or off the clock to ensure a First Report of Injury is filed.

Brian Head Resort has developed a comprehensive Emergency Response Plan (ERP) and Crisis Communication Plan (CCP) to ensure the safety and well-being of all guests and staff in the event of emergencies or crisis situations. The Emergency Response Plan is available to all managers and supervisors and outlines specific protocols and procedures for various scenarios, including natural disasters, medical emergencies, and other unforeseen incidents. This plan is regularly reviewed, updated, and practiced to maintain readiness and effectiveness.

In tandem with the ERP, the Crisis Communication Plan details how information will be disseminated to stakeholders, including guests, staff, media, and the public, during an emergency. Clear communication channels and designated spokespersons are identified to provide timely and accurate updates. This ensures that everyone receives essential information promptly and helps maintain calm and order during challenging situations.

For further details or clarification, team members can reach out to their direct supervisor/manager or contact the risk manager, who oversees the implementation and execution of these plans. Their expertise and guidance are instrumental in ensuring that Brian Head Resort remains prepared and responsive in any emergency or crisis scenario.